What is a cookie?

Cookies are small text files which are stored on your desktop computer, laptop or mobile device whenever you visit a website. Once stored, your browser sends the cookies back to that specific website or to another one that recognises these cookies whenever you revisit that website.

You can find more information about cookies on or

Below, you will find a description of the different types of cookies:

Session cookies:

these are temporary cookies which are stored on the browser’s cookie file until you close the browser. They are not stored on your device’s hard disk. The information gathered by this type of cookie is used to analyse traffic patterns on the website. In the long run, they ensure a better experience by improving content and ease of use.

Persistent cookies:

these are stored on the hard disk and the website reads them every time the page is reloaded. This type of cookie has a fixed expiration date. The cookie will be deleted after that date.

Types of cookies used

This website uses both session and persistent cookies. The session cookies store information only for the length of time the user is on the website. The persistent cookies store information on the terminal device, so that it can be accessed and used during multiple sessions.

According to the purpose for which the information is obtained by the cookies, the website may use one of the following:

Technical cookies

These cookies allow the user to browse a website or application and to use the different options or services provided on the website. For example, these cookies control data traffic and data communication, identify the session, allow access to restricted areas on the website, remember order details, complete the application for registration or participation in an event, use security elements while the user is browsing the website and store content for the broadcasting of videos or sound clips.

Customised cookies

These cookies allow the user to access a certain service, using either certain predetermined characteristics or ones defined by the user on their terminal. For example, the language, the type of browser with which the user chooses to access the service, the design of the selected content, the geolocation of the terminal and the regional configuration from the location the service is being accessed from.

Advertising cookies

These cookies ensure effective management of advertising space on the website or in the application on which the service is being provided. They allow the advertising content to be adapted, making it more relevant to the user and preventing advertisements which the user has already been shown from being displayed.

Statistical analysis cookies

These cookies make it possible to monitor and analyse user behaviour on the websites. The information collected by these cookies is used to measure the activity on those websites, applications or platforms and also to profile the users’ navigation on these websites, thus improving the service based on the users’ usage data.

Third-party cookies

Third-party cookies may be installed on some websites, enabling the management and improvement of the services provided. For example, statistical services performed by Google Analytics and comScore.

How to manage cookies on your browser

The user has the option to allow, block or delete the cookies installed on his or her device by adjusting the browser settings on the terminal:

To adjust the cookie permissions on a Google Chrome browser:

Click the “menu” on the browser toolbar.
Select Settings.
Click Show advanced settings.
In the “Privacy” section, click the Content settings button.
In the “Cookies” section, you can change the following cookies settings.
More information about Google Chrome

More information about Google Chrome

To adjust the cookie permissions on a Mozilla Firefox browser:
Click the menu button at the top of the Firefox browser window.
Choose Options.
Select the Privacy panel.
Set Firefox will: Use custom settings for history to configure the options.
More information about Mozilla Firefox

To adjust the cookie permissions on an Internet Explorer 9 browser:

Click the Tools menu at the top of the Internet Explorer browser window.
Click on the Safety tab, and then click Delete browsing history to delete the cookies. Select the Cookies check box, and then click Delete.
Click on the Privacy tab and go to Settings. Move the slider to the top to block all cookies or to the bottom to allow all cookies. Then click OK.
For more information about Internet Explorer 9

If you have disabled the use of cookies in your browser, certain services and features of the website may no longer be available.

On certain browsers it is possible to configure specific rules for the management of cookies for specific websites. This offers more specific control over the privacy settings. This means that cookies can be disabled for every website except for the ones that the user trusts.